Community Guidelines

A week in new manager time can feel like a month, and when you’re trying to handle a challenging situation, a day can make all the difference. So to make sure you’ve got both practical AND emotional support between calls, we've created this community which we're certain will be a valuable resource for you. 

You can use the community for: 

  • Requesting guidance on how to navigate sticky situations 
  • Asking for feedback or recommendations on something specific - from software to structuring a workshop
  • Sharing honestly about any challenges you’re going through with people who really understand - and getting much-needed pep talks on demand
  • Celebrating the inevitable wins + breakthroughs you’ll be experiencing throughout the program so we can happy dance with you! 🕺

Meet Your Community Facilitators 

Makeda Andrews

Founder & Coach

My zone of genius is helping you to become an awesome-sauce leader…aka -  effective leader with a thriving high-performing team.
You can reach out to me if:
  • You have a team/leadership question and concern
About Me:
  • I’m Canadian so forgive the different spelling. We adopted the British way of spelling ;)
  • If you haven't noticed already, I LOVE me bright bold colours
  • I have a Mini Golden-doodle named Mango and have an addiction to Mangoes…the fruit

Shelby Bartrug

Operations Manager

As the Operations Manager, my role here is to support you as a student and take care of everything going on behind the scenes!
You can reach out to me if:
  • You’re having trouble accessing a resource
  • Having troubles logging into your program platform
  • Any student support questions
About Me:
  • I have a mini dachshund named Theo & a corgi mix named Ollie- they are always with me!
  • I have a massive candle obsession
  • I LOVE to read. I read over 80 books last year!

 

 

Community Guidelines

Our goal with this program is to provide a safe space where everyone feels welcome, seen, and heard. To maintain this environment, we ask that you adhere to the following guidelines:

  • Give value and promote discussion: Share your wins, ask questions, answer inquiries, and provide insights. The more you contribute, the richer the community becomes.
  • Keep it positive and respectful: Inappropriate comments will be removed, and repeat offenders may face removal from the community. Let’s foster an atmosphere of kindness and respect.
  • Constructive sharing: While we encourage sharing challenges, please ensure they are framed with the intention to seek solutions rather than simply venting. Complaints about team members should be avoided. If a post veers into venting without purpose or is unkind, it will be deleted.

  • No such thing as a silly question: If you’re thinking it, someone else has likely thought it too. Don’t hesitate to ask questions; our community is here to support each other.

  • Office hours: Our team is available for support Monday to Thursday from 10 am to 7 pm EST.

 

What to Expect

Here’s what you can expect in the community: 

Start Here: Your guide on navigating the community

The Win Wall: Share your aha moments and victories. This channel is for celebrating successes.

Updates & News: Every once in awhile we'll share announcements, surprises and reminders 

Inspiration: People management is hard, we'll share quotes, challenges, and words of support 

Ask a Question: Have management-related queries? This channel is specifically for asking questions, and members can provide insights and assistance.

 

Feel free to refer back to these guidelines whenever needed, and don’t hesitate to reach out to [email protected] or by using the support ticket linked below if you have any further questions or concerns. We’re here to make your experience in our community as enriching and supportive as possible.

Submit a Support Ticket